Krikya 11 Terms and Conditions

1 Acceptance of Terms

By accessing, registering on, or using the Krikya 11 platform in any way — whether through the website at krikya-11.app or through the Krikya 11 mobile application — you confirm that you have read, understood, and agreed to these terms and conditions in full. These terms form a legally binding agreement between you and Krikya 11.

If you do not agree with any part of these terms, you must not use the Krikya 11 platform. Continued use of the platform after any update to these terms constitutes acceptance of the revised version.

2 Eligibility

To register and use Krikya 11, you must meet all of the following eligibility requirements at the time of registration and throughout your use of the platform:

• You must be at least 18 years of age.
• You must be legally permitted to participate in online gaming activities under the laws applicable to you in your jurisdiction.
• You must not be a resident of any jurisdiction where online gaming is explicitly prohibited by law.
• You must not be acting on behalf of another person when registering or placing bets.
• You must not be an employee, contractor, or close family member of an employee or contractor of Krikya 11 or any of its affiliated companies.

Krikya 11 reserves the right to request proof of age, identity, and address at any point. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension or permanent closure.

3 Account Registration

Each individual is permitted to hold only one account on Krikya 11. Opening multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited. Krikya 11 uses automated systems to detect duplicate accounts and will close any additional accounts found, with balances subject to forfeiture.

When registering, you must provide accurate, complete, and up-to-date information. This includes your full legal name, date of birth, contact details, and any payment information required. You are responsible for keeping your account information current. If your details change, you must update them promptly through your account settings or by contacting support.

You are solely responsible for maintaining the confidentiality of your Krikya 11 login credentials. Do not share your username or password with anyone. Krikya 11 will never ask for your password via email, chat, or phone. Any activity that occurs under your account is your responsibility, whether or not you authorised it.

• Use a strong, unique password for your Krikya 11 account.
• Log out of your account when using a shared or public device.
• Contact support immediately if you suspect unauthorised access to your account.
• Do not allow any other person to use your account to place bets or access funds.

4 Deposits and Withdrawals

Krikya 11 supports deposits and withdrawals via bKash, Nagad, and Rocket. All transactions must be made using a payment method registered in your own name. Krikya 11 does not accept payments from third-party accounts, and any deposit identified as coming from a third party may be reversed and the account suspended.

The minimum deposit on Krikya 11 is ৳50. There is no maximum deposit limit, though Krikya 11 reserves the right to apply limits to individual accounts at its discretion. Deposits are credited to your account balance immediately upon confirmation from the payment provider.

Withdrawal requests are processed within three hours under normal operating conditions. During periods of high volume, processing may take up to 24 hours. Krikya 11 does not charge fees on withdrawals, though your payment provider may apply their own charges.

• Withdrawals will only be sent to the same payment method used for the most recent deposit.
• Bonus funds cannot be withdrawn until all applicable wagering requirements have been met.
• Krikya 11 reserves the right to delay or decline a withdrawal if fraud is suspected.
• Accounts with outstanding verification documents will have withdrawals held until verification is complete.

5 Bonuses and Promotions

Krikya 11 offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to the specific terms stated on the relevant promotion page, as well as the general bonus conditions set out here.

All bonuses carry a wagering requirement. This means that before any winnings derived from bonus funds can be withdrawn, you must wager the bonus amount a specified number of times. The wagering requirement for each bonus is clearly stated on the promotion page. Krikya 11 does not apply hidden wagering conditions.

• Bonuses are credited to your account automatically upon meeting the qualifying conditions, unless otherwise stated.
• Only one bonus may be active at a time unless the promotion explicitly states otherwise.
• Bonuses cannot be transferred between accounts or exchanged for cash directly.
• Krikya 11 reserves the right to withdraw any bonus offer at any time without prior notice.
• Any attempt to abuse the bonus system — including creating multiple accounts to claim the same offer — will result in all bonuses being voided and the account being closed.
• Bets placed using bonus funds that are later voided will not count toward wagering requirements.

6 Betting Rules

All bets placed on Krikya 11 are subject to the specific rules of the game or event being wagered on, as well as the general betting rules set out here. By placing a bet, you confirm that you understand and accept the applicable rules.

Bets are final once confirmed. Krikya 11 does not accept requests to cancel or amend a bet after it has been placed and confirmed by the system. It is your responsibility to check your bet slip carefully before confirming.

• Krikya 11 reserves the right to void any bet placed on an event where a technical error affected the odds or outcome display.
• In the event of a dispute about a game result, the outcome recorded by the Krikya 11 system is considered final unless a clear technical error can be demonstrated.
• Bets placed after an event has concluded — due to a delay in data feed or any other reason — will be voided and the stake returned.
• Maximum bet limits apply to certain games and events. These limits are displayed within the game interface.

7 Prohibited Conduct

The following actions are strictly prohibited on Krikya 11. Engaging in any of these activities will result in immediate account suspension, permanent closure, and potential forfeiture of all funds held in the account:

• Registering more than one account on Krikya 11 under any name or identity.
• Providing false, misleading, or incomplete information during registration or verification.
• Using software, bots, scripts, or any automated tools to interact with the Krikya 11 platform.
• Exploiting bugs, glitches, or technical errors in games or the platform to gain an unfair advantage.
• Colluding with other players to manipulate game outcomes.
• Using the platform for money laundering or any other illegal financial activity.
• Attempting to reverse-engineer, copy, or reproduce any part of the Krikya 11 platform or its games.
• Harassing, threatening, or abusing Krikya 11 staff or other players through any communication channel.

8 Account Suspension and Closure

Krikya 11 reserves the right to suspend or permanently close any account at its discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these terms and conditions.
• Failure to complete identity or age verification within the required timeframe.
• Suspected fraudulent activity, money laundering, or other illegal conduct.
• Account inactivity for a period exceeding 12 consecutive months.
• A self-exclusion request submitted by the account holder.

If your account is closed due to a breach of these terms, any balance remaining in the account may be forfeited. If your account is closed for any other reason — including voluntary closure — your remaining balance will be returned to you via your registered payment method after any applicable verification checks have been completed.

You may request the closure of your own Krikya 11 account at any time by contacting the support team. Account closure requests are processed within 48 hours.

9 Responsible Gaming

Krikya 11 is committed to promoting responsible gaming. The platform provides a range of tools to help players manage their activity and maintain control over their gaming habits. These tools are available to all registered players at no cost and can be activated through account settings or by contacting support.

• Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit into your Krikya 11 account.
• Session Time Reminders: Receive alerts after a set period of continuous play to remind you how long you have been active.
• Self-Exclusion: Request a temporary or permanent exclusion from the Krikya 11 platform. Self-exclusion takes effect immediately and cannot be reversed during the exclusion period.
• Reality Checks: Enable periodic pop-up notifications showing your session duration and net gaming activity.

If you are concerned about your gaming habits or those of someone you know, please visit the Krikya 11 Responsible Gaming page for more information and resources. Gaming should always be a form of entertainment — if it stops feeling that way, please reach out to our support team.

10 Privacy and Data

Krikya 11 collects and processes personal data in accordance with its Privacy Policy. By registering on Krikya 11, you consent to the collection, storage, and use of your personal data as described in that policy. The Privacy Policy is available at /privacy-policy.

Krikya 11 uses your personal data to operate your account, process payments, verify your identity, comply with legal obligations, and improve the platform. Your data is not sold to third parties. It may be shared with payment processors, identity verification providers, and regulatory authorities where required by law.

You have the right to request access to the personal data Krikya 11 holds about you, to request corrections to inaccurate data, and to request deletion of your data subject to applicable legal retention requirements. To exercise any of these rights, contact the support team.

11 Intellectual Property

All content on the Krikya 11 platform — including but not limited to the website design, logos, graphics, game interfaces, software, text, and promotional materials — is the intellectual property of Krikya 11 or its licensors. All rights are reserved.

You may not copy, reproduce, distribute, modify, publicly display, or create derivative works from any Krikya 11 content without prior written permission. Unauthorised use of Krikya 11 intellectual property may result in legal action.

The Krikya 11 name, logo, and associated branding are trademarks of Krikya 11. Use of these trademarks without written authorisation is prohibited.

12 Limitation of Liability

Krikya 11 provides the platform on an "as is" basis. While we work hard to keep the platform running smoothly and reliably, we cannot guarantee uninterrupted access or that the platform will be free from errors at all times.

To the maximum extent permitted by applicable law, Krikya 11 shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the platform, including but not limited to:

• Loss of funds due to technical errors or platform downtime.
• Unauthorised access to your account resulting from your failure to protect your login credentials.
• Losses arising from your reliance on information displayed on the platform.
• Interruptions to service caused by factors outside Krikya 11's reasonable control, including internet outages, payment provider failures, or force majeure events.

Nothing in these terms limits Krikya 11's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law.

13 Changes to These Terms

Krikya 11 reserves the right to update or modify these terms and conditions at any time. When changes are made, the updated terms will be published on this page with a revised "last updated" date. For significant changes, Krikya 11 will notify registered players via email or an in-platform notification.

Your continued use of the Krikya 11 platform after any changes to these terms constitutes your acceptance of the revised terms. If you do not agree with the updated terms, you must stop using the platform and may request account closure by contacting support.

We recommend checking this page periodically to stay informed of any updates. The current version of the terms is always the version published on this page.

14 Contact Us

If you have any questions about these terms and conditions, or if you need clarification on any point before registering, please contact the Krikya 11 support team. Our team is available 24 hours a day, 7 days a week.

• Email: [email protected]
• Support Hours: 24/7, including public holidays
• Response Time: Most queries are answered within two hours

For questions specifically about responsible gaming tools, account closure, or self-exclusion, please visit the Responsible Gaming page or contact support directly. For questions about your personal data, refer to the Privacy Policy page.